Privacy Policy

At RadsQuiz, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform. By using RadsQuiz, you agree to the collection and use of information in accordance with this policy.

2.1 Information You Provide

• Name
• Contact information (email address)
• Account login credentials
• Profile preferences and settings
• Quiz results and learning progress

2.2 Automatically Collected Information

• Device information and IP address
• Browser type and settings
• Platform usage statistics
• Performance data and error logs

We use your information to:

• Provide and improve our educational services
• Track and personalize your learning experience
• Process payments and manage subscriptions
• Send important updates about our services
• Analyse platform usage and performance
• Ensure platform security and prevent fraud

We implement appropriate security measures to protect your data, including:

• End-to-end encryption for data in transit
• Secure authentication mechanisms
• Regular security updates and monitoring
• Strict access controls
• Data minimisation practices

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

6.1 Data Storage Location

We use Google Firebase as our backend service provider, with servers primarily located in the United States. This means that your personal data may be transferred to, stored, and processed in the United States and other countries outside the European Economic Area (EEA) and United Kingdom.

6.2 Safeguards for International Transfers

To ensure the protection of your personal data when transferred internationally, we rely on:

• Standard Contractual Clauses (SCCs) approved by the European Commission and UK authorities
• Data Processing Agreements with our service providers that include specific provisions for international transfers
• Technical and organizational measures to protect data in transit and at rest

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Maintaining your active account and providing our services
• Meeting our legal and regulatory obligations
• Resolving disputes
• Enforcing our agreements

Specific retention periods include:

• Account information: Duration of your account plus 2 years
• Quiz results and learning progress: 3 years after last activity
• Payment information: 7 years (legal requirement)
• Communication records: 2 years after last interaction
• Technical logs: 90 days

Under GDPR, you have enhanced rights regarding your personal data, including:

• Right to be informed about how your data is used
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise any of these rights, please contact us at support@radcases.net. We will respond to your request within one month.

For any questions about this Privacy Policy or your personal data, please contact us at: